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Cancellation Policy

To cancel, reschedule, or update your services please contact us at least 48 hours before your scheduled service time at success@omniluxecleaning.com. Omni Luxe Cleaning, LLC will be authorized to charge a 50% fee of the total session price to all cancellations and "no-shows" past the minimum timeframe. A session is considered a "No Show" when the cleaner is unable to proceed with entry of your home to provide service; most commonly due to incorrect gate/door codes and the client being unreachable. Cleaners must allow up to 15 minutes of wait time before registering the service as a no-show.

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